Frequently asked questionss

Need something cleared up? Here are our most frequently asked questions.

Buy Now Pay Later (Business)

How can offering Moby BNPL benefit my business?

By offering Moby’s Buy Now Pay Later options, you can generate more sales by providing flexible payment solutions to your customers.

What is the difference between Moby and Moby Islamic BNPL?

Moby offers conventional BNPL services, while Moby Islamic provides Shariah-compliant BNPL solutions, catering to a broader customer base.

How can a business become a Moby or Moby Islamic partner?

Go to “Business” tab and click on Sign Up, or email merchantsupport@moby.my to start the onboarding process, and we’ll be in touch with you shortly.

Moby Checkout

What is Moby Checkout?

Moby Checkout is a unified payment gateway that offers multiple payment acceptance options, including cards, FPX, e-wallets, BNPL, and Islamic BNPL, providing a seamless checkout experience for your customers.

What are the benefits of using Moby Checkout?

It offers a hosted checkout experience that reduces cart abandonment rates, open API integration, no-code e-commerce store, payment links

What payment methods does Moby Checkout support?

Moby Checkout supports credit/debit cards, FPX, e-wallets, BNPL, and Islamic BNPL, offering customers diverse payment options.

Is Moby Checkout compatible with e-commerce platforms?

Yes, it integrates seamlessly with popular e-commerce platforms such as shopify, wix, woo commerce, wordpress, webflow and shopline.

Moby Paylink

What is Moby Paylink?

Moby Paylink is a payment link platform that allows you to generate and share secure payment links for quick and easy transactions, facilitating seamless payments without the need for a physical terminal.

Is Moby Paylink suitable for all types of businesses?

Yes, they are ideal for various businesses, including retailers, restaurants, professional services, and those operating in bazaars or on the go.

How do I create a payment link with Moby Paylink?

After signing up as a Moby merchant, you can generate payment links through the Moby platform by entering the transaction details and sharing the link with your customer.

What payment methods can customers use through Payment Links?

Customers can pay using various methods, including credit/debit cards, FPX (online banking), and e-wallets, ensuring flexibility and convenience.

Moby Smartpay

What is Moby Smartpay?

Moby Smartpay is virtual payment terminal that allows you to accept card payments on your smartphone using NFC technology, eliminating the need for bulky terminals.

What are the key features of Moby Smartpay?

Flexible acceptance of card payments anywhere, fast and easy approval, and increased sales by accepting customers’ preferred payment methods.

Moby Terminal

What is Moby Terminal?

Moby Terminal is a device that enables businesses to accept card payments from customers in-store, facilitating seamless transactions.

Is the Moby Terminal suitable for what type of business?

Moby Terminal is ideal for various businesses, including retailers, restaurants, professional services, and more with physical stores, enhancing in-store payment acceptance capabilities.